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Privacy Policy

Oxton Barns
5 Village Road, Oxton Village, Wirral, CH43 5SR

Last updated: 11/2/26

1. Introduction

Oxton Barns is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use and protect your personal data when you visit our website, book a session, attend our studio, or contact us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Wirral Wellness

2. Who We Are

Oxton Barns operates as a wellness space hosting independent practitioners and Reformer At The Barns studio sessions.

For the purposes of data protection law, Oxton Barns acts as a data controller for information collected directly through our website and studio operations.

Independent practitioners operating within Oxton Barns are responsible for their own client data and privacy policies.

3. What Information We Collect

We may collect and process:

  • Name

  • Contact details (email address, phone number)

  • Booking information

  • Emergency contact details (for reformer sessions)

  • Health information relevant to reformer participation (e.g. injuries, medical conditions)

  • Payment information (processed securely via third-party providers)

  • Website usage data (via cookies)

We only collect information that is necessary to provide our services safely and effectively.

4. How We Use Your Information

We use your information to:

  • Manage bookings and appointments

  • Provide reformer Pilates sessions safely

  • Respond to enquiries

  • Process payments

  • Send essential service communications

  • Improve our services and website

Health information is collected solely to ensure client safety during movement sessions.

We do not sell or share your data for marketing purposes.

5. Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Contract – to deliver booked services

  • Legitimate Interests – to operate and improve our studio

  • Consent – where required (e.g. marketing communications)

  • Vital Interests – for health and safety during sessions

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6. Independent Practitioners

Practitioners operating from Wellness At The Barns manage their own client records independently.
They are individually responsible for their own data protection compliance.

Oxton Barns does not control practitioner-held treatment records.

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7. Data Storage & Security

We take appropriate security measures to protect your data from unauthorised access, disclosure or misuse.

Data may be stored securely through encrypted booking systems or secure cloud services.

We retain personal data only for as long as necessary for operational, legal or insurance purposes.

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8. Marketing Communications

If you subscribe to updates, we may send occasional emails about classes, events or studio news.

You can unsubscribe at any time via the link in our emails or by contacting us directly.

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9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent (where applicable)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO Website: https://ico.org.uk

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10. Cookies

Our website may use cookies to improve user experience and analyse website traffic.

You can control cookie preferences via your browser settings.

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11. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

f you would like access to your data or have any questions regarding privacy, please contact us at: info@oxtonbarns.co.uk

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